Imagine ~ Create ~ Play
Terms and Conditions
Classes and open-studio sessions
At Express Yourself Studio, we offer a unique service, combining engaging classes with the freedom of open-ended play within our child-orientated space.
The studio is designed for children aged 0-5, additional guidance regarding recommended age ranges for classes can be found on our ‘classes’ page.
We ask that if you have booked to attend a class, children do not play with the activities until after our led learning and activity is complete.
Classes run in blocks to coincide with school term dates. You can join a class at any time if a space is available and pay for the remainder of the block. Open-studio sessions can be booked as single sessions.
Once you have completed your booking and made payment, you will receive confirmation.
Payment
Payment can be made via BACs or through our online booking system.
Cancellations
If you can’t attend a class or open-studio session, we will try to accommodate you in an alternative session (subject to availability). Alternatively, you can gift your place to someone else. Please let your class leader know if you are gifting your place.
We will always endeavour to run classes and open-studio sessions as planned, however, if we need to cancel any classes and/or sessions at short notice due to adverse weather, staff illness or other extenuating circumstances, parents and caregivers will be notified via social media and contacted by text and email. Where possible, we will offer an alternative or additional class. Regrettably, we cannot offer refunds.
Holidays
Regrettably, we cannot offer refunds where a holiday has been booked due to the need to ensure continuity of service. You may gift your place to someone else. Please let your class leader know if you are gifting your place.
Sibling discount
We offer a half price discount for any additional siblings booked onto the same class or open-studio session.
Supervision
Parents or caregivers are responsible for the supervision, safety and behaviour of their children at all times. Express Yourself Studio staff are here to help, however, we are not a daycare and are not responsible for the care of your child while you are in our play space. A parent or caregiver must remain within view of their children at all times. As our classes are designed for children aged 0 – 5 years old, older siblings cannot attend unless specifically invited.
Withdrawal of service
Please show common courtesy to fellow customers and our staff by not using profanity or engaging in unsafe, illegal, disruptive or offensive behaviour. We reserve the right to deny admission, or to require a person already admitted to leave the studio, without refund, liability or compensation if we consider that the circumstances so require.
Illness
We request that parents and/or caregivers keep their children at home if they have a serious infection.
Please keep your child at home if they show the following symptoms:
Please keep your child at home if they show signs of any other communicable disease such as,
Regrettably, we cannot offer refunds due to illness. You may gift your place to someone else. Please let your class leader know if you are gifting your place.
Equal opportunities
At Express Yourself Studio, we welcome all – we ensure everyone in our community is treated fairly, and with dignity and respect. We are committed to our environment and provision present value and worth to everyone regardless of gender, age, sexual orientation, race, culture, language, religions, background and disability.
Data protection
The information collated on our booking system contains personal data. Express Yourself Studio Ltd. will record, process and keep your personal information secure in accordance with the Data Protections Act 2018. Please see our GDPR policy for more information.
Photographs, videos and confidentiality
Taking photos of your child playing is welcomed at Express Yourself Studio provided it doesn’t interfere with the class. We will regularly ask for permission to take photos and share on our social media pages. Please respect the rights of others and do not take photos that include other children without permission.
Property
Please note, we do not accept responsibility for any items left unattended, so keep any valuables with you at all times.
Health and safety
At Express Yourself Studio, we are committed to ensuring the environment and resources are clean and safe to use. Our studio is cleaned daily to kill bacteria. We conduct daily visual checks and assessments of all equipment and all staff adhere to measures put in place from our rigorous risk assessment. If you notice any spillages or hazards, please inform a member of staff so that we can maintain a safe environment for all.
Shoes are to be removed before entering the studio. We recommend safely storing your bags and shoes in the dedicated storage. For hygiene and safety, it is requested that adults and children wear socks or tights.
Parents or caregivers are responsible for the supervision, safety and behaviour of their children at all times.
We are unable to take responsibility for any damage that may occur to your child’s or your own clothing and footwear. We do provide tabards in the art areas and all our paint is washable, however, this does not guarantee that clothing will not be damaged. We recommend that you and your child wear clothing that is suitable for the nature of the sessions.
Whilst all the materials that we use are non-toxic, we strongly recommend that you do not allow your child to put resources and toys in their mouth.
As a parent and/or caregiver, you take ultimate responsibility in deciding whether an activity is appropriate for your child.
We do not assume liability for the health and safety of you and your child.
We do sell and serve food and drink in the studio, please take care to dispose of any rubbish and keep hot drinks with lids on with you (or place on a higher surface) we ask that you do not consume food not bought on the premises in the studio (apart from baby food).